Shipping Information
To work out the shipping cost, just add selected product to the shopping cart and click on the 'Estimate Shipping Cost' button.
We will process and dispatch your order within 24 hours (excluding weekend and public holiday).
Our customer service will email you a consignment number to track your delivery.
Estimate Delivery Time:
Sydney metro: 1 - 2 days
Sydney regional: 1 - 4 days
ACT: 1 - 2 days
Melbourne metro: 1 - 2 days
Melbourne regional: 2 - 4 days
Brisbane metro: 1 - 2 days
Brisbane regional: 2 - 4 days
Perth metro: 2 - 5 days
Perth regional: 3 - 8 days
Adelaide metro: 2 - 3 days
Adelaide regional: 3 - 8 days
Darwin metro: 2 - 6 days
Darwin regional: 2 - 8 days
Hobart: 2 - 6 days
Tasmania metro: 2 - 8 days
Change your mind? Returns are gladly accepted within 14 days of purchase - No Restocking Fee.
Returns - The customer is responsible for return shipping but there are no other fees. A lot of other stores charge a restocking fee for returns, My Dog Supplies standard does not so you can shop with confidence. No Restocking fee!
The return product must be in the same condition as when they were shipped. No refund will be given for damaged returns.
FREE Exchanges - We will pay for return shipping when you exchange your product. No Restocking fee!
If you have any questions please feel free to us.
